Approvals, permits & certification

What actually needs approval?

Four things trigger an approval: a change of use, a structural change, an alteration to fire systems, or a change to the exits. If none of those change, most shop fit-outs need nothing but landlord consent.

First check

The four triggers

1 · Change of use
Going from retail to café, office to clinic — the classification changes, so the requirements change.
2 · Structure
Removing a wall, cutting a slab, new mezzanine, new openings in a load-bearing element.
3 · Fire systems
Moving sprinklers, adding detection, changing hydrants or exit signage.
4 · Egress
Anything that affects how people get out — door widths, travel distances, exit paths.
The three pathways

Pick the lightest one that legally applies

01

Exempt development

No approval needed at all. Cosmetic work, painting, floor coverings, freestanding joinery, signage within the exemption limits.

Typical time: none · Typical cost: $0 (landlord consent still required)
02

Complying development / CDC

Assessed by a private certifier against a published standard. No council DA, no public notification.

Typical time: 10–20 working days · Typical cost: $3,000–$12,000 depending on size
03

Development application

Council-assessed. Required for a change of use in most zones, and for anything outside the complying standard.

Typical time: 6–16 weeks · Typical cost: $8,000–$40,000+ including consultants
Side by side

Work type → approval needed

WorkApprovalCertifierNotes
Paint, floor coverings, loose fixturesExempt—Landlord consent only
Joinery, counters, shelvingUsually exemptSometimesCheck egress and fire integrity
New partitions (non-structural)CDC in most statesYesWatch egress paths and travel distance
New shopfront / awningDA or separate approvalYesHeritage and signage rules often apply
Commercial kitchen + exhaustCDC + food business registrationYes + councilGrease trap, make-up air, fire suppression
Change of use (retail → café)DA in most casesYesTriggers parking, noise, waste conditions
Sprinkler / detection changesFire safety approvalFire contractor + certifierNever skip — insurance and occupancy depend on it
Sequence

The order things happen in

1
Before you sign

Check the use and the lease

Confirm the permitted use of the tenancy, the make-good clause, the landlord's fit-out guide and whether the centre has a design panel.

2
Weeks 1–2

Concept and pathway decision

Decide exempt / CDC / DA with your certifier before design is locked. This one conversation sets the whole timeline.

3
Weeks 2–6

Documentation and lodgement

Architectural, fire engineering, hydraulic and mechanical drawings as required. Lodged with certifier or council.

4
Weeks 6–10

Approval issued

CDC or DA consent issued with conditions. Read the conditions — they become inspection checkpoints.

5
Build

Construction with inspections

Critical-stage inspections during the build. Fire services certified by the licensed contractor separately.

6
Before opening

Final certificate + occupancy

Occupation certificate, food registration, liquor licence, signage permit. No certificate, no trade.

Who's who
Private certifier — issues CDC and construction certificates.
Council — assesses DAs, food registration, signage.
Fire contractor — designs and certifies fire service alterations.
Landlord / centre management — design panel, works hours, nominated trades.
The five most expensive mistakes
Starting design before confirming the pathway · assuming "like for like" when the use changed · forgetting the fire services scope in the quote · booking trades before the certifier · signing a lease with a full make-good clause.
Get the cost of your fit-out →